Working at CCi: Company Overview and Reviews

CCi
CCi
3,6
120 reviews
CCi Ratings
3,6
Average rating of 120 reviews on Indeed
2,9Work-Life Balance
3,1Pay & Benefits
3,4Job Security & Advancement
3,2Management
3,3Culture
Headquarters
4530 E. Thousand Oaks Blvd., Suite 100 Westlake Village, CA 91362
Employees
201 to 500
Revenue
Unknown
Industry
Real Estate

Popular jobs at CCi

 Average SalarySalary Range
Customer Service Representative
2 salaries reported
R5 000
per month
R2 500-R7 500
Call Center Representative
3 salaries reported
R4 583
per month
R2 200-R6 900
Sales Representative
3 salaries reported
R4 667
per month
R2 300-R7 000
Agent
2 salaries reported
R4 000
per month
R2 000-R6 000
Web Developer
2 salaries reported
R5 000
per month
R2 400-R8 200
Salary Satisfaction
31%
Of the employees are satisfied about their pay
Based on 255 reviews

CCi Reviews

Popular JobsCustomer Service RepresentativeCall Center RepresentativeAgentSales RepresentativeTechnical SupportFormateur (H/F)Team LeaderTechnical Support SpecialistLaborerHôte (H/F)TelemarketerTrainerAdministrative AssistantAssistant Administratif (H/F)CaregiverCollection AgentMeter ReaderProject ManagerQuality Assurance AnalystTechnicianAdvisorAssemblerAuxiliar AdministrativoConstruction ManagerCustodianDelivery DriverDirect Support ProfessionalHelp Desk AnalystMachine OperatorService ConsultantTechnical Support RepresentativeAccount RepresentativeAgent Administratif (H/F)Agente telefónico/aAssistant Commercial (H/F)Collection RepresentativeComptable (H/F)ConditionneuseConsultantContractorData Entry ClerkDirectorDriverFacilitatorForklift OperatorHouse ManagerInspectorInstallation TechnicianInstructorInventory ManagerJanitorLoan SpecialistMaintenance PersonManagerMonitorNetwork TechnicianPipefitterProductiemedewerker (m/v)Project CoordinatorProperty ManagerReceptionist/Administrative 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ManangerCleanerClient AdvisorClinicalCo-founderCommercial en Services Auprès des Entreprises (H/F)Comptable Clients Fournisseurs (H/F)Computer SpecialistComputer TechnicianConcrete LaborerConstruction LaborerConsultant Recrutement (H/F)Consultant Ressources Humaines (H/F)Consultor/a generalControllerCoordenadorCoordinateur (H/F)Correctional OfficerCounselorCourier DriverCustomer Care SpecialistCustomer Service ManagerCutterDebt CollectorDelivery SpecialistDemolition WorkerDesignerDesktop Support TechnicianDirecteur des Évenements (H/F)Director of AdmissionsDog TrainerDriver (Independent Contractor)EKG TechnicianEjecutivo/a de atención a clientesElectrical EngineerElectrician AssistantElectronics EngineerEletricista MontadorEligibility AdvisorEmergency Room TechnicianEncuestador/aEngineerEngineering TechnicianEnglish TrainingEnseignant (H/F)Equipment OperatorExecutive AssistantFabricator/WelderFarm HandField RepresentativeField TechnicianFinancial PlannerFinish CarpenterFinisherFolderFormateur d'anglais (H/F)Formation oceFoxtel Campaign(TV network)Front Desk ManagerGestionnaire Administratif (H/F)Gestor/a comercialGlobal Mobility SpecialistGrafisch Vormgever (m/v)Greenhouse WorkerGroundskeeperGuest Service AgentHRDHSE AdvisorHabilitation SpecialistHealth Care AdvisorHelpdeskHousekeepingIT SupportIT TechnicianInbound Customer Service RepresentativeInformation SpecialistInpetor de qualidadeInspetor de EquipamentosInsurance AgentIntendenteInterimaire CCIInterviewerIronworkerJCMLaboratory AssistantLaser OperatorLine LeadLocality ManagerMachinebediener (m/v)Mail CarrierManager (H/F)Manager Commercial (H/F)Manutentionnaire (H/F)Market ReseacherMaterial HandlerMaterials TechnicianMecânicoMecânico MontadorMedia ManagerMedical AssistantMedical BillerMotoristaOffice AssistantOffice ManagerOperations EngineerOperations ManagerOperatorOpérateur (H/F)ParalegalPark ManagerPatient Accounts RepresentativePeintre Bâtiment (H/F)Phone InterviewerPintor IndustrialPlannerPlombier / Chauffagiste (H/F)PlumberPrep CookPreparateur (H/F)Press OperatorPressmanPrgrammerProfessor de Educação InfantilProject AssistantProject EngineerProject EstimatorProject SuperintendentPréparateur Arômes (H/F)Quality Control ManagerRTAReal Time AnanlystRecepcionistaResearch AnalystResearcherResponsable Service Clients (H/F)Responsable Sûreté (H/F)Responsable de Dossiers (H/F)Retail Sales AssociateRetentionsRope Access TechnicianRoute DriverSafety CoordinatorSales ManagerSales and Marketing ManagerSandblasterSatellite TechnicianScaffold BuilderSecretario/aSecrétaire (H/F)Secrétaire Commercial (H/F)Secrétaire Immobilier (H/F)SeguridadSenior AdvisorSenior DrafterSenior Industrial DesignerSenior Project ManagerService TechnicianShipping and Receiving ClerkSoftware DeveloperSpecial Projects ManagerSpot WelderStagiaire (H/F)Stagiaire Commercial (H/F)Standardiste (H/F)Student AdvisorSuperintendentSupervisorSuporte de informáticaSurveyorSystems AdministratorTeacherTechnical Support AdvisorTelephone SurveyorTesterTherapistTitleTruck DriverUtility Line LocatorWeb DesignerWelderWelder Helperapprentissage CCI BoulazaccalunaryconditionneuseformalisteintendantТренер

Overall Reviews at CCi

4,0
Team Leader | Durban, KwaZulu-Natal | 07 Mar 2017
Stable job
Salary is terrible especially for someone like me whose been here for 9 years. We can't keep up with inflation earning the same salary year in and year out. In some ways CCI is great however it's just the salary for a tenured agent/manager is unfair.
ProsNurse on site
ConsN/A
2,0
Team Leader | Durban, KwaZulu-Natal | 06 Feb 2015
Constantly changing atmosphere
-Work 12 hours daily with no break ,work hard to achieve goals. -To adapt to constant change. -To execute all objectives swiftly -Negative people which i turn around into positive -Working with less breaks the entire day 12 hours -The incentives
ProsIncentives
ConsLong hours
4,0
Team Leader | Durban, KwaZulu-Natal | 08 Jun 2013
Good
I love what I do as it requires me to challenge myself on a daily basis. Having worked with a diverse group of people has really helped to show and express my adversity intellegence. Training and development and room for upskilling on a daily basis.
ProsPeople and the development
ConsSalary
3,0
Team Leader | Durban, KwaZulu-Natal | 23 Jul 2012
there is no life working in cci because you work the whole day.
I had a team building for my team at work and incentives and we really enjoyedn ourselves.
Prosinternet
Conslong hours
4,0
Team Leader | Durban, KwaZulu-Natal | 02 Sep 2018
fun
its really hard target driven you need to be a go getter cant let the pace slow down need to always be awake upbeat on your feet handle escalations coach your agents the training is really great for managers gives you a whole different experience
Proshad a cinema and great incentives
Consworking Saturdays and sundays
1,0
Team Leader | Winston-Salem, NC | 29 Jul 2019
CCi is not a good organization to work for if you are looking for professionalism, stability and growth within the workplace.
I worked with CCI for 8 months. I was hired as a Team Lead and promoted within 6 months only to be laid off. During my tenure with CCI I saw how new hires are not properly trained. They are hired on with no experience in collections or customer service, given 5 days to learn new information and then placed on the floor to fail. Team Leads are not coached or trained to do their job therefore they manage a team that poorly performs which affects the clients relationships and services that they have agreed to provide. The turn over rate is very high. Employees feel so stressed out that they leave for lunch and don’t return.
ConsLack of leadership, Poor Management
5,0
Team Leader | Cleveland, OH | 13 Feb 2014
Work at home experience
Tax Technical support agent promoted to Team Leader and Trainer

Questions And Answers about CCi

How should you prepare for an interview at CCI?
Asked 07 Apr 2017
Look presentable keeping in mind that you'll be interviewed in an office environment. Learn to read and type fast, but importantly, speak clearly and audibly. Observe your language and grammar. Mind your attitude; don't be cocky or over-confident. Be a team player and love what you do. Don't be desparate (driven by need), rather show the willingness to lead and learn.
Answered 23 Aug 2018
The CCI company is about effective communication between the client,the customer and CCI.It is also specializing in customer lifecycle management.
Answered 20 Feb 2018
Why would you want to work at cci
Asked 15 Jan 2018
Because I have my own business that dealing with customer needs and a lot of work experience that is why I preferred to work at CCI
Answered 16 Nov 2020
I still had a lot to offer to the business, dealing with customer complaints was the favourite part of my job
Answered 21 Jul 2020
What is the CCI culture?
Asked 19 Feb 2019
One Family One Dream but Honestly there's no family to begin with.
Answered 05 Jan 2021
It is exciting to speak to customers from other countries and assist them with there issues
Answered 11 Nov 2020
Is it easy to hire u even if u dnt have matric
Asked 28 Jan 2018
Yes it is if you have work experience and is willing to learn and work hard
Answered 02 Apr 2019
No it wouldn't be because if you gave up on school you will give up on work
Answered 02 Sep 2018
Does CCI require background check? What kind of background check does CCI do and how long does CCI take to complete a background check?
Asked 29 May 2017
Yes, credit and criminal
Answered 18 Jul 2019
The company acquired my previous company. no new checks were completed.
Answered 09 Jul 2019