Working at CCi: Company Overview and Reviews

120 reviews
CCi Ratings
Average rating of 120 reviews on Indeed
2,9Work-Life Balance
3,1Pay & Benefits
3,4Job Security & Advancement
4530 E. Thousand Oaks Blvd., Suite 100 Westlake Village, CA 91362
201 to 500
Real Estate

Popular jobs at CCi

 Average SalarySalary Range
2 salaries reported
R5 000
per month
R2 500-R7 500
3 salaries reported
R4 583
per month
R2 200-R6 900
3 salaries reported
R4 667
per month
R2 300-R7 000
2 salaries reported
R4 000
per month
R2 000-R6 000
2 salaries reported
R5 000
per month
R2 400-R8 200
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 255 reviews

CCi Reviews

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CarpenterFinisherFolderFormateur d'anglais (H/F)Formation oceFoxtel Campaign(TV network)Front Desk ManagerGestionnaire Administratif (H/F)Gestor/a comercialGlobal Mobility SpecialistGrafisch Vormgever (m/v)Greenhouse WorkerGroundskeeperGuest Service AgentHRDHSE AdvisorHabilitation SpecialistHealth Care AdvisorHelpdeskHousekeepingIT SupportIT TechnicianInbound Customer Service RepresentativeInformation SpecialistInpetor de qualidadeInspetor de EquipamentosInsurance AgentIntendenteInterimaire CCIInterviewerIronworkerJCMLaboratory AssistantLaser OperatorLine LeadLocality ManagerMachinebediener (m/v)Mail CarrierManager (H/F)Manager Commercial (H/F)Manutentionnaire (H/F)Market ReseacherMaterial HandlerMaterials TechnicianMecânicoMecânico MontadorMedia ManagerMedical AssistantMedical BillerMotoristaOffice AssistantOffice ManagerOperations EngineerOperations ManagerOperatorOpérateur (H/F)ParalegalPark ManagerPatient Accounts RepresentativePeintre Bâtiment (H/F)Phone InterviewerPintor 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AdministratorTeacherTechnical Support AdvisorTelephone SurveyorTesterTherapistTitleTruck DriverUtility Line LocatorWeb DesignerWelderWelder Helperapprentissage CCI BoulazaccalunaryconditionneuseformalisteintendantТренер

Overall Reviews at CCi

Call Center Representative | Durban, KwaZulu-Natal | 15 Apr 2018
it was not so good
the job was demanding, less pay. worked long hours which sometimes clashed in terms of transport and the team mates always made me coming to work conducive
Conssuper long hours and short lunch times
Call Center Representative | Umhlanga, KwaZulu-Natal | 14 Nov 2019
horrible and terrible very not nice place at all bad management only favourites, and their recruitment is more racist and employs mainly blacks which is not good
Call Center Representative | Durban, KwaZulu-Natal | 03 May 2019
Fun working place
The hours were too long, which is why I didn’t stay long enough. But they do give people opportunities and don’t discriminate in any form. Always willing to help you learn and push you where you need to be pushed
ProsComfortable environment
ConsLong hours
Call Center Representative | Durban, KwaZulu-Natal | 25 Aug 2020
Overworked, underpaying, unappreciated employees
Just don't go there at all. Starts of great feeds you hopes and dreams but never ends well no matter how much effort you put into it. Work satisfaction on zero. Employer not appreciated.
ProsStarting platform
ConsLong hours, horrid management, horrid experience
Call Center Representative | KwaZulu-Natal | 12 Dec 2018
work work work and more work call after call deadlines targets busy all day taking calls Irate and racist clients are the hardest part Team work most enjoyable
Call Center Representative | Durban, KwaZulu-Natal | 30 Jun 2016
busy and a profetional work place
job has to done in a very well mannered is very tight.i learned the best way to communicate with people.the jobs was easy to do due to the excellent training .
Prosfree lunch
Conslong hours
Call Center Representative | Umhlanga, KwaZulu-Natal | 16 Oct 2019
Yes it is a fun place to work at because you get to wet a lot of people there too
CCI is a place for people who are fresh out of school and need a job it’s also for people who have nothing to do at home and need a job but It also allows you to grow within the company but the mangers there are no less then blockers to that dream
ProsNo had only 1 hour
ConsLong very long
Call Center Representative | Durban, KwaZulu-Natal | 10 Jan 2021
cci is a terrible place to work. workers are told they are easily replaceable, and management does not care about your wellbeing. the training is long and extensive, so you'd think that means you will be able to execute your work flawlessly right? wrong! the trainers are out of touch with the systems they use on the floor because they are not as updated
Prosbetter than no pay
Conslong hours
Call Center Representative | Durban, KwaZulu-Natal | 30 Dec 2020
The place is a nightmare
CCI over works you and pays you peanuts. The environment is terrible especially with the management. I wouldn't recommend anyone I know to work there. The placr drains you and you actually have nothing to show that you were working afterwards.
ConsLong hours and less money
Call Center Representative | Umhlanga, KwaZulu-Natal | 03 Nov 2020
It's a great working environment and gain experience you learn alot from the place and people. It's more like family then colleagues, and have a lot of fun.
Call Center Representative | Winston-Salem, NC | 04 Aug 2017
Loved this place
Shoe dept really showed me what customer service is. It's nothing but face to face interaction. At times it was very busy. Everyone in the store was friendly & like family
Call Center Representative | Salem, NC | 26 Apr 2016
Constantly changing schedule and responsibilities
You were never sure of your schedule. They demanded lots of work but was unwilling to pay you for your time and commitment to the work. I do not recommend unless you really need to work.
Prosco-workers are nice
Conseverything else
Call Center Representative | Norcross, GA | 21 Mar 2017
ping pong tables...and food caterers throughout the week
I great place to work enjoyed the experience...It felt like everyone that called in was able to get their issue resolved...That helps a lot knowing you can help the next person
Prosgreat work invironment
Consshort breaks
Call Center Representative | Norcross, GA | 13 Sep 2014
very productive and exciting place to work.
A typical day for me at the call center was pretty routine. Go in and put my things away, then I would log into my computer and get all of the necessary screens pulled up to start my shift. I would check to see if I had any emails or messages, then check to see if I had trainings to complete. I took a 15min break after about 4 hrs or so and then an 30 min lunch and before my shift ended I took another 15 min break. The job was easy and I enjoyed being able to assist and possibly bring a smile someone's face.
ProsThe incentitives that we received for having good calls.
ConsFor me it was not being able to stay there longer.
Call Center Representative | Atlanta, GA | 12 Nov 2014
Very productive
A typical workday would consist of doing training on new ios versions for the iPhone. Then providing professional technical support to clients and customers.

Questions And Answers about CCi

How should you prepare for an interview at CCI?
Asked 07 Apr 2017
Look presentable keeping in mind that you'll be interviewed in an office environment. Learn to read and type fast, but importantly, speak clearly and audibly. Observe your language and grammar. Mind your attitude; don't be cocky or over-confident. Be a team player and love what you do. Don't be desparate (driven by need), rather show the willingness to lead and learn.
Answered 23 Aug 2018
The CCI company is about effective communication between the client,the customer and CCI.It is also specializing in customer lifecycle management.
Answered 20 Feb 2018
Why would you want to work at cci
Asked 15 Jan 2018
Because I have my own business that dealing with customer needs and a lot of work experience that is why I preferred to work at CCI
Answered 16 Nov 2020
I still had a lot to offer to the business, dealing with customer complaints was the favourite part of my job
Answered 21 Jul 2020
What is the CCI culture?
Asked 19 Feb 2019
One Family One Dream but Honestly there's no family to begin with.
Answered 05 Jan 2021
It is exciting to speak to customers from other countries and assist them with there issues
Answered 11 Nov 2020
Is it easy to hire u even if u dnt have matric
Asked 28 Jan 2018
Yes it is if you have work experience and is willing to learn and work hard
Answered 02 Apr 2019
No it wouldn't be because if you gave up on school you will give up on work
Answered 02 Sep 2018
Does CCI require background check? What kind of background check does CCI do and how long does CCI take to complete a background check?
Asked 29 May 2017
Yes, credit and criminal
Answered 18 Jul 2019
The company acquired my previous company. no new checks were completed.
Answered 09 Jul 2019