Working at CCi: Company Overview and Reviews

CCi
CCi
3,6
120 reviews
CCi Ratings
3,6
Average rating of 120 reviews on Indeed
2,9Work-Life Balance
3,1Pay & Benefits
3,4Job Security & Advancement
3,2Management
3,3Culture
Headquarters
4530 E. Thousand Oaks Blvd., Suite 100 Westlake Village, CA 91362
Employees
201 to 500
Revenue
Unknown
Industry
Real Estate

Popular jobs at CCi

 Average SalarySalary Range
2 salaries reported
R5 000
per month
R2 500-R7 500
3 salaries reported
R4 583
per month
R2 200-R6 900
3 salaries reported
R4 667
per month
R2 300-R7 000
2 salaries reported
R4 000
per month
R2 000-R6 000
2 salaries reported
R5 000
per month
R2 400-R8 200
Salary Satisfaction
31%
Of the employees are satisfied about their pay
Based on 255 reviews

CCi Reviews

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Overall Reviews at CCi

4,0
Call Center Representative | Winston-Salem, NC | 04 Aug 2017
Loved this place
Shoe dept really showed me what customer service is. It's nothing but face to face interaction. At times it was very busy. Everyone in the store was friendly & like family
2,0
Collection Representative | Winston-Salem, NC | 01 Feb 2019
A company
Once the work was done that was it - no incentives You are replaceable. The morale was low and there was no room for advancement. Questions were not answered at times. The management went along with what the president said.
Prosn/a
Consn/a
1,0
Executive Assistant | Winston-Salem, NC | 15 Nov 2018
Financial issues and reduced workforce caused my job to be eliminated
Financial issues made this a difficult company because of constant reduced workforce. Healthcare collections is a difficult business to sell. A very competitive field
1,0
Team Leader | Winston-Salem, NC | 29 Jul 2019
CCi is not a good organization to work for if you are looking for professionalism, stability and growth within the workplace.
I worked with CCI for 8 months. I was hired as a Team Lead and promoted within 6 months only to be laid off. During my tenure with CCI I saw how new hires are not properly trained. They are hired on with no experience in collections or customer service, given 5 days to learn new information and then placed on the floor to fail. Team Leads are not coached or trained to do their job therefore they manage a team that poorly performs which affects the clients relationships and services that they have agreed to provide. The turn over rate is very high. Employees feel so stressed out that they leave for lunch and don’t return.
ConsLack of leadership, Poor Management

Questions And Answers about CCi

How should you prepare for an interview at CCI?
Asked 07 Apr 2017
Look presentable keeping in mind that you'll be interviewed in an office environment. Learn to read and type fast, but importantly, speak clearly and audibly. Observe your language and grammar. Mind your attitude; don't be cocky or over-confident. Be a team player and love what you do. Don't be desparate (driven by need), rather show the willingness to lead and learn.
Answered 23 Aug 2018
The CCI company is about effective communication between the client,the customer and CCI.It is also specializing in customer lifecycle management.
Answered 20 Feb 2018
Why would you want to work at cci
Asked 15 Jan 2018
Because I have my own business that dealing with customer needs and a lot of work experience that is why I preferred to work at CCI
Answered 16 Nov 2020
I still had a lot to offer to the business, dealing with customer complaints was the favourite part of my job
Answered 21 Jul 2020
What is the CCI culture?
Asked 19 Feb 2019
One Family One Dream but Honestly there's no family to begin with.
Answered 05 Jan 2021
It is exciting to speak to customers from other countries and assist them with there issues
Answered 11 Nov 2020
Is it easy to hire u even if u dnt have matric
Asked 28 Jan 2018
Yes it is if you have work experience and is willing to learn and work hard
Answered 02 Apr 2019
No it wouldn't be because if you gave up on school you will give up on work
Answered 02 Sep 2018
Does CCI require background check? What kind of background check does CCI do and how long does CCI take to complete a background check?
Asked 29 May 2017
Yes, credit and criminal
Answered 18 Jul 2019
The company acquired my previous company. no new checks were completed.
Answered 09 Jul 2019