Working at CCi: Company Overview and Reviews

120 reviews
CCi Ratings
Average rating of 120 reviews on Indeed
2,9Work-Life Balance
3,1Pay & Benefits
3,4Job Security & Advancement
4530 E. Thousand Oaks Blvd., Suite 100 Westlake Village, CA 91362
201 to 500
Real Estate

Popular jobs at CCi

 Average SalarySalary Range
2 salaries reported
R5 000
per month
R2 500-R7 500
4 salaries reported
R4 438
per month
R2 200-R6 700
2 salaries reported
R5 000
per month
R2 500-R7 500
3 salaries reported
R4 250
per month
R2 100-R6 400
2 salaries reported
R5 000
per month
R2 400-R8 200
Salary Satisfaction
Of the employees are satisfied about their pay
Based on 251 reviews

CCi Reviews

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Overall Reviews at CCi

Inbound Customer Service Representative | Durban, KwaZulu-Natal | 22 Jun 2012
its a great place to work
Its a nice and friendly place to work,the work enviroment is excellent I learnt many things at work,even meeting clients from the uk,the managment team are very helpfull and my co worker is tough at times,the job is easy but you get some irated customers who takes out their frustration on us,and timescale Are not good at all,we sometimes don't get to See the weekends or family when we come home at night,the most enjoyable part is when we talking to good an friendly customers,but the irate customers I manage to calm them down with reasonable offer,the customers just loves me a lot lol.
Prosno free lunch
Consyes the hours are terrifyng
Call Center Representative | Durban, KwaZulu-Natal | 15 Apr 2018
it was not so good
the job was demanding, less pay. worked long hours which sometimes clashed in terms of transport and the team mates always made me coming to work conducive
Conssuper long hours and short lunch times
Technical Support | Durban, KwaZulu-Natal | 21 May 2018
Nice workplace environment and values
It was quite good working at this company because I learnt a lot about the corporate environment . I also learnt how to work under pressure and also being willing to help fellow employees and having a positive mindset .
ConsLong hours
Customer Service Representative | Durban, KwaZulu-Natal | 09 Aug 2016
Fun work place
Good work place very fun environment good management good people to work with very enthusiastic and lively place always having fun even though you working
ConsLong hours
Data Entry Clerk | Durban, KwaZulu-Natal | 09 Nov 2015
Fun Working Environment
I Have learnt alot from the company , However it was not something that i enjoyed (Reason Being my salary was too Low for the the Hours that i have worked and the amount off work that i have done for the day).
ConsLong Hours, 2 Weekends off a month, No Over Time
Facilitator | Durban, KwaZulu-Natal | 25 Mar 2014
Demanding yet great company to work for
A very challenging, ever changing and demanding organization, i have learned that even if you don't have the best facilities and resources you could still produce successful results with the right mindset and attitude.
ProsGreat Parties
ConsLow salaries and no increases
Planner | Durban, KwaZulu-Natal | 05 Apr 2015
Productive and fun workplace
Successful people build each other up. They motivate, inspire and push each other. those are the type of people/management i work with.
ProsFree medical Aid
ConsLong hours
Controller | Durban, KwaZulu-Natal | 12 Feb 2019
Free lunch and Teal Building
at work it's a nice environment to in , at times we have themes just to make it more fun, what i mostly enjoy about my job is being on top of things and learning new things everyday. interacting with my colleagues and being a team player at the same time, sometimes they buy us lunch and we go for team building as well
ProsTeam building
Consnormal hours
Customer Service Manager | Durban, KwaZulu-Natal | 04 Jun 2018
Productive and fun
Great work culture, friendly and growth is promising. Various opportunities available as well as great benefits with this company. Great team work and various departments available to go to if aren't successful in one
ProsGreat appreciation towards employees
ConsLong hours
Service Consultant | Durban, KwaZulu-Natal | 04 Jul 2016
a good atmosphere to work in.
Given the odd hours all facilities are available with a good area to work in as well as good people to work with. Management are easy going and here to issues at hand.
Prosfree lunches
ConsOdd hours

Questions And Answers about CCi

How should you prepare for an interview at CCI?
Asked 07 Apr 2017
Look presentable keeping in mind that you'll be interviewed in an office environment. Learn to read and type fast, but importantly, speak clearly and audibly. Observe your language and grammar. Mind your attitude; don't be cocky or over-confident. Be a team player and love what you do. Don't be desparate (driven by need), rather show the willingness to lead and learn.
Answered 23 Aug 2018
The CCI company is about effective communication between the client,the customer and CCI.It is also specializing in customer lifecycle management.
Answered 20 Feb 2018
Why would you want to work at cci
Asked 15 Jan 2018
Because I have my own business that dealing with customer needs and a lot of work experience that is why I preferred to work at CCI
Answered 16 Nov 2020
I still had a lot to offer to the business, dealing with customer complaints was the favourite part of my job
Answered 21 Jul 2020
What is the CCI culture?
Asked 19 Feb 2019
One Family One Dream but Honestly there's no family to begin with.
Answered 05 Jan 2021
It is exciting to speak to customers from other countries and assist them with there issues
Answered 11 Nov 2020
Is it easy to hire u even if u dnt have matric
Asked 28 Jan 2018
Yes it is if you have work experience and is willing to learn and work hard
Answered 02 Apr 2019
No it wouldn't be because if you gave up on school you will give up on work
Answered 02 Sep 2018
Does CCI require background check? What kind of background check does CCI do and how long does CCI take to complete a background check?
Asked 29 May 2017
Yes, credit and criminal
Answered 18 Jul 2019
The company acquired my previous company. no new checks were completed.
Answered 09 Jul 2019