Overall Reviews at CCI
Customer Service Representative | South Africa | 04 Jul 2020
I've worked there for 2 campaigns and have extensive experience. My earning was fair as it was R8000. CCI has helped me grow and develop on the skills I had when I entered into the contact centre industry.
Inbound Customer Service Representative | Durban, KwaZulu-Natal | 22 Jun 2012
its a great place to work
Its a nice and friendly place to work,the work enviroment is excellent I learnt many things at work,even meeting clients from the uk,the managment team are very helpfull and my co worker is tough at times,the job is easy but you get some irated customers who takes out their frustration on us,and timescale
Are not good at all,we sometimes don't get to
See the weekends or family when we come home at night,the most enjoyable part is when we talking to good an friendly customers,but the irate customers I manage to calm them down with reasonable offer,the customers just loves me a lot lol.
Prosno free lunch
Consyes the hours are terrifyng
Call Center Representative | Durban, KwaZulu-Natal | 15 Apr 2018
it was not so good
the job was demanding, less pay. worked long hours which sometimes clashed in terms of transport and the team mates always made me coming to work conducive
Conssuper long hours and short lunch times
Technical Support | Durban, KwaZulu-Natal | 21 May 2018
Nice workplace environment and values
It was quite good working at this company because I learnt a lot about the corporate environment . I also learnt how to work under pressure and also being willing to help fellow employees and having a positive mindset .
Customer Service Representative | Durban, KwaZulu-Natal | 09 Aug 2016
Fun work place
Good work place very fun environment good management good people to work with very enthusiastic and lively place always having fun even though you working
Data Entry Clerk | Durban, KwaZulu-Natal | 09 Nov 2015
Fun Working Environment
I Have learnt alot from the company , However it was not something that i enjoyed (Reason Being my salary was too Low for the the Hours that i have worked and the amount off work that i have done for the day).
ConsLong Hours, 2 Weekends off a month, No Over Time
Facilitator | Durban, KwaZulu-Natal | 25 Mar 2014
Demanding yet great company to work for
A very challenging, ever changing and demanding organization, i have learned that even if you don't have the best facilities and resources you could still produce successful results with the right mindset and attitude.
ConsLow salaries and no increases
Customer Service Representative | Umhlanga, KwaZulu-Natal | 16 Sep 2019
It was a pleasant and eye opening experience. I cannot really complain about anything. The only inconvenience was getting rude and impatient customers, but because of proper training we were able to assist and ensure the customer leaves happy and that was my greatest achievement
Planner | Durban, KwaZulu-Natal | 05 Apr 2015
Productive and fun workplace
Successful people build each other up. They motivate, inspire and push each other. those are the type of people/management i work with.
ProsFree medical Aid
Controller | Durban, KwaZulu-Natal | 12 Feb 2019
Free lunch and Teal Building
at work it's a nice environment to in , at times we have themes just to make it more fun, what i mostly enjoy about my job is being on top of things and learning new things everyday. interacting with my colleagues and being a team player at the same time, sometimes they buy us lunch and we go for team building as well