executive office manager

Services-Seta

Working at the Services SETA was exciting to wake up and get out of bed in the morning. you knew you were going to participate in giving someone the opportunity to add more value to their life through a learnership, a Training Course or employment possibility.  

I have learned that you don not have to have all the qualifications and degrees to be passionate about the kind of work that you have to do at the Services SETA. I have learned how to balance my life while working and "playing". I have learned that the sky is the limit for what ever your dreams and ambitions may be.

As a manager I was focused an reaching targets, instilling a commitment within the staff that reported to me that they have to conduct themselves diligently and put as much effort in their work so that they may grow academically. We had regular meetings with regards to new developments and requirements as indicated within my CV.

My colleagues respected me as I treated them with respect and always maintained a professional relationship within the workplace. It is because of the commitment and respect of my colleagues that I was able to always reach my targets and deadlines.

The Hardest part of my job was disciplining a staff member, and having to choose between staff members for special events and advances. I have done so with dignity and extreme consideration for the organisation rules and regulations and the law.

The most enjoyable part of my job was when we prepare for a graduation ceremony. When you treat Domestic Workers and Prisoners like Royalty! When you hand them the certificates and say "Congratulations, you have done well and you have gainful employment because of this certificate"!

-  Daily activity: Follow up on audit recommendations, training on a newly approved policy, labelling of a newly procured asset, reconciliations ,reporting and management meetings, research on newly developed legislative requirements 
- What i learn: how to deal with different people from diverse cultures, improve my interpersonal skills and handle conflicts. 
- Management: Presentations, decision making and supporting of others
- Hardest part of the job: being seen like an auditor, colleagues not providing supporting evidence for their responses to audit issues, requesting the same information from the same person over and over again
enjoyable part: being able to get the message across to the other person, getting issues resolved to an extent they do not reoccur, successfully putting measures in place

It is great environment to work in, especially if you are passionate about skills development in South Africa. 
Though growth prospects and advancements are very limited. 

Each day will be typical different to the other. Other days are easier than other.
 We deal a lot with learner queries.The workplace culture is very nice and upbeat where you interact with people at different levels. 
The  hardest part of my job, now being able to resolve any queries simply because i have to rely on others for information. 
The most enjoyable part of my job is knowing that by resolving queries and doing my job i am helping others especially the youth who rely mainly on us funding their internships, learnerships and bursaries.

Services SETA has an amazing HR department that truly stands out. The team is professional, supportive, and well-versed in industry best practices, ensuring smooth processes and a positive work environment. Their commitment to employee well-being and compliance is commendable.

However, despite the strong HR function, the organization lacks meaningful growth opportunities. Career progression feels stagnant, and there are limited challenges that encourage professional development. For those seeking continuous learning, innovation, or upward mobility, the environment can feel somewhat restrictive. While Services SETA offers a stable and structured workplace, it may not be the ideal space for individuals looking for dynamic career advancement.

I do Administrative work and jobs which are not in my job description. However this gave me the confidence to learn and widen my knowledge on skills development. My manager was very keen on teaching and allowing me to go to learner Inductions, monitoring visits and to attend career expo's on behalf of the company. Being on the road meeting stakeholders at their businesses and not being office bound made my job interesting.
The hardest  part was when we at regional level are not recognised for our potential and hard work by Head  office and we are treated as mere administrators.
My co-workers in the office work as a team and we are one happy family. I have never come across a team as the one I work with daily.

. typical day = politics, corridor talks, gossip 
. nothing except the government procurement process
. Management = Lack of vision, can’t make decisions just there for meetings all day long
. Co- workers = typical demonstration of DA and ANC in the 1970
. Hardest Part of the Job = no buy in from all angles, lack of understanding of the mandate hence no delivery
. Nothing is enjoyable with this place, sabotage is the name of the game

What is the best part of working at the company?
You meet and greet different people while learning,from other departments.

What is the most stressful part about working at the company?
When people have brought back their files and you have to recheck if everything is done according.

What is the work environment and culture like at the company?
Very happy and family environment.

What is a typical day like for you at the company?
Taking calls and relay messages to relevant department and giving information regarding the company

I was responsible of calling people and inform them if their applications were successful for learnerships . Sorting the applications and shortlisting cv’s according to the learnership available, it was not easy as we were dealing with a lot of people who desperately in need of jobs so when you have to inform a person that the number that we needed is full and being the bearer of bad news , meanwhile when you inform those chosen it’s also a nice feeling to see a person excited.

i learned to be humble at all times since not everything will go the way i want, management of time is always a priority, cannot just relax and expect best performance and results. workplace culture- greeting everyone, smiling at all times not to show how exhausted you are, maintaining a good pasture to show boldliness and confidence to the people and your responsibility you take. when you have to be polite while you are fuming inside. to be the part of the achieving group, seeing how good you were at doing practically.

typical day also started with planning of the days activities.
Then proceeded to my mailbox, which gave it's fair share of problems which needed to be resolved.

As Senior Manager, I worked with excellent people.

The CEO was "THE ULTIMATE MENTOR"

The hardest part of the day was not being able to get to all the "tasks" I have set myself to accomplish.

Most enjoyable part of the job was to see the success of what I have achieved and implemented

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