SG Convenience

Liquor Division Cape Town, No clue of Liquor business. Lost market share , CBD area, Bad Service, logistics, arrogant drivers, argue with customers, customer complaints, out of stock for long periods, Lost plus minus 9 Reps in 8 months, incl a Sales Manager. Expensive, no deals, no Tools, Deals - wrong products, wrong Market segment...Autocratic Management Style..No Product or Market knowledge, Opposition - 4 to 5 Reps, 4 trucks for delivery, CBD alone from early morning...SG - 15 Reps one truck for CBD, leaves depot at 12noon, late deliveries, short or damaged stocks, late turn around times, customers migrating to other Suppliers..one KEY customer buying power 300k pm lost, plus many more, difficult to achieve monthly targets with 60 plus customers from a database of 250, balance of customers lost due to bad service ...Food Division...easy peasy, all nogotiations done by Principle Partner...Reps order takers ensure stock levels are correct...huge incentives...Liquor division no incentives...any Liquor,product samples given to Food Reps ....Boerewors roll during stocktake....

What is the best part of working at the company?
Company culture. ...
Great expectations. ...
Goal-oriented leadership. ...
Fair pay. ...
Quality benefits. ...
Open-door policy. ...
Room to grow. Nobody loves hitting a glass ceiling. ...
Challenging work. Finding work that interests and challenges you is an important part of loving your job.

What is the most stressful part about working at the company?
when  there is a lack of communication

What is the work environment and culture like at the company?
s a collection of attitudes, beliefs and behaviors that make up the regular atmosphere in a work environment

What is a typical day like for you at the company?
 I am responsible for overseeing my teams as they progress on various advertising campaigns. I check in and help them with any issues they may be having such as doing mock-ups or securing rights to songs

A typical work day includes a lot of running around from one place to the other. Working with drivers as well as customers to satisfy their needs and wants. Routing of drivers trip-sheets will be done to ensure that all deliveries go smoothly.
Credits are passed for certain customers on a daily basis when something isn't according to their schedule etc.

Loading of pallets and ordering new stock so that everyone receive their goods on time and all goes well.

Usually office hours are from 7am - 7pm or until the last truck arrives.

Mornings are the busiest when drivers' trucks need to be loaded and get them going for the day. During the day, pallets will be checked, credits passed where needed and filling etc.

The day to day was sales and customer relations. Hardest part of the job was getting Head Office to work hand in hand with the reps but you can`t count on them. You are left in the field and expected to bend over backwards for customers without the deserved aknowledgment. Double standards where set where some of the top reps were selling private goods out the back of their cars and management knowingly turns a blind eye. Country reps and City reps are treated and remunerated the same even if the country reps drive 4000 kilos a month more than the city reps, I was a country rep and I believe I was treated unfairly. Most enjoyable part of the job was meeting new people and learning a new trade and also the freedom of the open road.

The worst place to work in Cpt if you are not of the lighter complexion. no fuel or car allowance management is rude unfriendly you are a Sales Rep how do you budget for fuel out of your own salary. There are Convenience and Liquor Reps the latter are treated like the they don't belong there.I you like been treated like a school kid then. They are a level 3 BBEE contributer but the whole management team in Cape Town and Nationally is Of the lighter complexion Best part is the Fellow Employees which make working under draconian management easier. My advice if 12 people resigned in 4 months you decide

SG Convenience is an amazing company to work for. I however will recommend that they look into motivating their staff more. Team buildings, actively engage with staff to boost Morale and also get suggestions on how to improve working environment. Apart from 
our provident and pension  fund there is no other fringe benefits. I would definitely suggest that the business subsidize medical aid - Offer incentives such as employee of the month and also employee of the year. If certain targets are met incentives are given to staff.

driving around seeing customers and new business clients as well as growing the business.
 I have learnt that hard work and team work is very essential. 
We have a good group of managers always ready to assist
 when needed 
Working with a great team of people
The hardest part part of the job is a difficult customer that is not always happy but we handle them too

I love my job as sales representative, enjoy my clients and absolute freak out when i reached my targets

Responsible for assigning tasks to pickers to fulfil sales orders.  Ensuring when Consolidating Consignments & ensure accurate allocation for correct routes. Strict adherence to pick and stock control procedures. Monitoring and managing the productivity of relevant staff. Monitoring & escalating to relevant disciplines requirements on stock replenishments. Managing/controlling proper MHE usage.  Managing staff of 32 in various disciplines.

A typical day at work is not bad unless when the car starts giving you problems, with the management we don’t have such. The culture keeps on changing, the job itself it’s not hard but the false promises and hopes of getting better resources to work are the ones that makes one demoralized. There’s no enjoyable part about this job except the relationship that one has build with the clients.

My experience as a Picker/Packer and Driving Assistant was very good. What I learned was very inspiring and to knowhow a certain situation can be dealt with. Their work ethics was very challenging and that I liked because than you had a chance to showcase your improvements as time goes on. 

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