customer service representative

it systems engineer

data engineer

customer experience specialist

customer experience agent

PLP Group

daily targets are given early in the morning during morning meetings.
the targets gets split into 3..morning tea break ...for lunchtime...and Go-home target.

some Floor managers are awesome and understanding,some are the worst and like to embarrass their agent during a meeting which is not ethical.

working hours are fine Monday to Thursday its 8am-6pm..with an hour lunch. Fridays we worked from 8am to 5pm..public transport available nearby.

its a fun place to work at..there are incentives..year end functions and also quarterly awards plus braai they do for us.we have a place where we have lunch outside and the kitchen as well.unlimited supply of tea/coffee with fresh milk.

the hardest part was achieving target with limited access to leads or leads are supplied to certain number of agents,however if you work hard..u get paid well.

You just need to get to work and do your Job,Do not gossip because you will be in trouble.
A typical day as an inbound call centre agent involved answering high volumes of calls, resolving queries, logging issues, and sometimes escalating complex matters. It required staying focused, managing time efficiently between calls, and ensuring that every customer left the conversation satisfied.
The most challenging part was handling back-to-back calls during peak hours, especially when dealing with difficult or upset customers. It required a lot of mental stamina and emotional resilience. However, I learned how to stay composed, stay focused on solutions, and not take things personally.

I loved my work at the PLP Group. This where i have learnt alot about business and this company really set me up in terms of knowledge and management skills.

I have achieved many awards during my time with the company. There was always something new to learn and was never a dull day at work. 

I often worked long hours especially upon launching new campaigns but loved the rush and excitement from my team which made these long days seem short.

The company provided good opportunities to its employees and I know that if i ever had to go back to Johannesburg i would be re-employed by the company.

PLP is more a stepping stone and not a place to grow. They don't value any junior staff and the nepotism so obvious. There are no employee benefits in the organization(Although that is one of the products we sell to other organizations lol what a joke) or any team buildings. The environment is not bad by any means but you are not exactly excited to go to work in the morning.


PLP is a cofactor in the biosynthesis of five important neurotransmitters: serotonin, dopamine, epinephrine, norepinephrine, and gamma-aminobutyric acid (GABA). PLP is also involved in the synthesis of histamine. Transaminases break down amino acids with PLP as a cofactor.

They provide permanent employment very easily but with no benefits, the salary is really suitable for a student with no responsibility, it really only covers transport costs.

As a Sales Agent i was target driven and learnt to perform my best under pressure and team work, The hardest part of my Job was problem solving about in time became a champ in that
i also learnt a lot about customer service and sales

PLP offers a good working environment.

The people are friendly.

Managers ensure that all necessary training is conducted and completed by employees.

I have learned a lot during my stay at PLP Group.

Good place for a difference you will learn alot. Without travelling you will learn about so many country, their brands, how they work.Also gain alot of knowledge to even help you start your own business.

Good working environment, has its ups and downs like any other company. Great incentives. Salary could be better otherwise it's okay. 
Has team building meetings from time to time to create team spirit. 

Top Job Titles	Average Salary
Customer service representative 3 salaries reported	R 10 000 per month
It systems engineer 1 salary reported	R 19 000 per month
Data engineer 1 salary reported	R 35 000 per month
Customer experience specialist 1 salary reported	R 16 000 per month
Customer experience agent 1 salary reported	R 252 000 per year

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