senior counsel

Mercedes--benz-Group

Mercedes is a very good company to work for.

The Management is professional and is always pushing for the best out of any individual.

The work we do is world class as the results from our customers shows it in the American indepandent audit firm J.D Powers.

The day is not always busy, but provides us time to research and strengthen our troubleshooting skill and find quick solutions to problems facing the production equipment, and I am up to the challenge as I like to work.
I have learnt to give proper and direct feedback to colleagues and management leaving no room for confussion in what I have done.
I am always looking forward to meet my co-workers as they are fun and supportive when it comes to the job at hand. I count on their support when that time comes as much as they count on mine and I am always willing to learn and give what I know.

The hardest part of the job is when I deal with people who do not want to listen and are judgmental to who is attending the breakdown.

I enjoy sharing the knowledge and experience gained over the years and learning something new as with technology there will always be something new (new faults no one has experienced).
I enjoy teaching my co-workers what I know better than them.

I feel it is time for me grow more outside the company and learn other cultures and incorporate them with what I know or been taught from the day I started to work for the Automotive industry.

MBSA shaped me from a young adult to adulthood. I have learned so much in 15 years about Logistics at MBSA that even now where I am at I apply the valuable principles I have learned there. Despite the circumstances I had to leave I have to say that I am thankful for being part of such an example of a mega factory operating on our doorstep of East London. I have rubbed shoulders with gifted and powerful men that had the willingness to work for their families at this blessed establishment. All I know is that I was part of history in the making, from W124, W126 to W202, not to mention the Honda Civic and Ballade. From Despatch to Honda Line to Merc Line to Engine Plant to F4B to A plant to B plant and finally H plant. I saw many changes through the plant as a cycle counter touring and counting in all the abovementioned plants. Late '80s and early '90s was a very critical time for the growth of management and the union. We lived the changes and what we have sown the youngsters of today are reaping bigtime. I will recommend any person that wants to learn about life and prosperity and discipline, make hast and apply at MBSA. Your future is guaranteed. I enjoyed working as an Inventory Controller because I had the opportunity to investigate losses and gains and everything that had to do with Logistics. I worked in a multiracial environment and saw South Africa changed firsthand. Socializing with the Leadership and co-workers was the best. The hardest part was not be able to reach targets.

What is the best part of working at the company?
The best part about working at Mercedes-Benz was the teamwork and supportive leadership. Everyone worked well together, especially in Quality Management, and the leaders guided and helped me grow.

What is the most stressful part about working at the company?
The stressful part was adjusting to the engineering-focused environment since my background was different, but I used it as a learning opportunity and grew from the experience.

What is the work environment and culture like at the company?
The culture at Mercedes-Benz is very team-oriented and disciplined. In the Quality Management workshop, I experienced a strong focus on safety, accuracy, and high-quality standards. The technicians and supervisors were supportive, professional, and always willing to guide me despite my different background.

What is a typical day like for you at the company?
A typical day for me involved supporting the Quality Management team with vehicle inspections, brake bleeding support, tyre pressure checks, and fault data recording. I also handled documentation, supplier updates, and database maintenance. Throughout the day I worked closely with technicians and supervisors to maintain safety, accuracy, and high-quality standards. The balance of technical support and admin duties made each day structured but also fast-paced.

My typical day at work starts at 8:00 AM. 
From 8 AM to 9 AM , I will go through queries that I have received from internal and external. Attending to my mails. 
From 9 AM to 10 AM is the Payment time, I must organize the Cash Flow for the day. 
From 10 AM to 1 PM, focusing on the follow up on the queries received. 
From 1 PM to 2 PM is my Lunch time. 
From 3 PM to 5 PM - Focus on the Reconciliations

For three years that I have been with the company, I have learnt the importance of communication with internal and external stakeholders and prioritizing. Working with difficult people, proper planning and time management.

Management is supportive, creative an environment where I can easily share my ideas. Gives me an opportunity to take decision.

My Co-workers are very supportive. Together we make our working environment a great place to work in such a way that when you look forward to come to work everyday.

My hardest part of job is when there is something that I want to do but there are some other people who are supposed to do something before I can continue with my part and they are not doing it.

The most enjoyable part of my work is month end. They is always lot of things that come through this time that makes me prioritize. The month end report includes Accruals, GL accounts and Inter Company transactions.


My day involves dealing with Dealership staff with queries related to training. Ongoing development  and management of my portfolio. Most of my co-workers are Technical trainers who I enjoy working with as I learn a lot about Passanger and commercial vehicles. There is always something new to learn in the technical domain as I dont have prior technical experience. This is great for me as it stretches my knowldge and awareness and I dont get bored because I am always out of my comfort zone, which I enjoy. I also am involved and manage most of the new projects in our department and am the only person in my team who designs E-learning material using the Datango E-learning authoring tool. The hardest part of my job is dealing with performance management that is based on who is friends with who as I am very much an outcomes driven person. I am challenged by the fact that there is no C-Smart performance objectives and policies and procedures, but this has pushed me to go above and beyond so that I leave no room for poor performance and have put a lot of pressure on the management team to implement processes and procedures to improve accountability and the efficiencies within our department.


At Mercedes-Benz Group during my product internship, a typical  day for me was I would do 3 projects at once trying to meet deadline for each project on time and assisting the students and my supervisor, feedback from management was delivered through regular 1:1 check-ins with my supervisor and structured project reviews. 

The culture was direct, respectful, and focused on continuous improvement . Feedback was specifically and tied to project goals, which helped me improve quickly on deleverables and teamwork. I appreciate how clear and consistent the communication was.
The hardest part of the job it was to try and manage everything given as my tasks and when I don't have tasks I have to look for it and  learn to speak to people and assist them.
Enjoyable part was when I get my projects done before the deadline and everything works out fine and I get the chance to socialise and create connections with my supervisor and learn new things by asking to be transferred to other departments as my learning journey. Being challenged everyday was hard but enjoyable at the same time.

•	SAP  -   Working on Sap ,adding qualifications(Subjects)on the system 

-	Educational Assistance Scheme; Adding in subjects (qualification) that staff member wants to study and sending the application to account to be processed.
-	Multi Skilling ; assisting with core exams (upgrading hourly salaries, once there have passed a level after being accessed)


•	Running with the new Learner Management system(Startrack) “SABA”

- Changing passwords 
-Adding courses and qualifications to staffs profile
-Qualification verification 
-Conducting Training on how to use the system
- Position profiling (Facilitating Dacum worshops)          adding courses into the system and linking it to the position (Workshop)
 “In order to create technical competencies and learner path for that particular position and putting that information into our startrack system”

•	Working on eTrain (Daimler in-house system for scheduling instructor led training, adding new courses to the system so that people can enroll themselves for that course with the correct course details) 

•	Process improvement :Improving current Termination Process from a cumbersome manual to an automated process in-order to reduce turnaround time

.it was fun.though i was not a permanent staff member but i was never made  to feel excluded.i was included in most of the employees benefits.examples,work trips,work fun activities meetings and trainings.

Management is very considerate to their employees.i loved the fact that also had opportunities to work overtime which also worked in our favour because it meant more money in the pocket.in a way i can say at mercedes benz people are given opportunity to write their own cheque.

There is also a big and nice canteen that sell good food at a very reasonable prices.the company also has a clinic,a car was etc.the place it self feels like a home.the security is tight in all arears. And every once in a while there are trafic officers visiting the yard to insert speed trappers .this all is done to ensure that there are no unecessary car accidents inside the yard.

The company also offers a bus for employees who dont have their own private transports.at a reasonable price. So i can say the company is very considerate torwards its employees.

I like my job because I now have a strategy and how to handle the pressure that comes with been a trainee. The hardest part is that I depend on how fast the costing clerks work at every month end. I work very well with others and I get along with all my co-workers. I work closely with my manager and make sure to complete all tasks my manager gives me to do. I've learnt quiet a lot since I Started working here, I've learnt costing and also how to do the interdealers as well as working with and understanding the productivity sheet that is used to calculate the hours and incentive for our workshop technitians. On a normal day, I do the productivity sheet, email it to everyone, do my GIS report and get the sublets singed off, then start with my filling and depending on other things that need to get done, I get on with whats important first then work my way through. 

Working at a dealership is hard and the money offered is not enough, there is no growth and people are stuck in one position for many years, there are no noticeable benefits, employees are overworked even working holidays and weekends with no overtime payed, we worked throughout the year with no breaks during December

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