cashier

Makro SA

Working at Makro was generally a good experience. My typical day involved helping customers, assisting colleagues, and working as part of the team. The job was enjoyable, especially when working with friendly coworkers who made the day go by much faster.

The biggest issue was management and getting time off when it was actually needed. I was never able to take just a day or two off for urgent matters. Instead, I would often be booked off for an entire week or longer, which wasn't what I requested. I notified the manager 1 month prior for my day off for personal matters, however that request was never fulfilled, and having to ask to be off that date, I was booked off the entire week again. Getting help from supervisors or the manager could be frustrating, as it often required repeating yourself multiple times before anything was done.

If you're happy to come in, do your job, and not need much from management, you'll likely have a smooth and enjoyable experience. However, if you need flexibility, time off, or assistance from a supervisor, expect unnecessary difficulties.

I was in a development programme as a manager. 

LEARNINGS
The exposed and taught on how to manage people, delegation, leadership to surbaoniate and team in the compnay, how to handle the pressure that comes with stress and make work to your best interes, how to analyse and understand your business utilising reports and market trends, Plan for future events to ensure stability and profitability, organise, contro and execute plans and measure the plans to review results on what worked and didnt work. 

MANAGEMENT
The trainings, mentorship and development programmes provided by different managers from departments have assisted on development and knowledge. The support to the development and guidance assisted me to improve everyday on my leadership and amangement skills hence why today I am a manager and leader to the team that i work with. 

CO-WORKERS
The team if fenominal. The team in the company acknowlegde, respect their managers. We work together to develop each others skills and knowledge for the betterment of the business

HARDERST PART OF THE JOB
Stress and pressure. 

MOST ENJOYABLE PART
Continuous learning the ever changing trends of the business, anaylsis, planning. 
Building anag maintaining vendor relations

Communicating directly with customers, especially those coming in looking for cards to shop, cheques to be cleared for payment, replacement cards, updating details, invoices to be printed, and general enquiries. Photocopying, faxing, answering telephone and general admin duties. I learned to work as a team, work under pressure with minimum supervision, how to train new staff members, communicating with people form different departments.

Great management team and highly motivated co-workers. The challenge was the cheque clearance process because sometimes it took very long and customers did not like that. I always enjoyed every moment as it was always a learning curve and gaining information on different aspects of customer service in a Marketing Department.

Logging a service call for a customer, when doing follow up with the customer you find that no technician has visited the customer yet, whereas they advised  that their turnaround is 48hrs.
I have learnt that some companies they don't take their customers seriously.
My company has good management team that motivate their employees
We are treating each other with integrity to promote working together.
Dealing with a rude customer, who doesn't want to listen and no solution to a problem.
Working under pressure to get more challenges, and value your knowledge.

We always make jokes have fun and enjoy every thing you were told to do.
Learned that if you enjoy wat you do u will never go wrong.
Top management are friendly people but To some of the supervisors always want to tell what to do as u allready know nand been told by the manager. the lower management every one want to be a boss in unnessary way telling you thing you need to do as if you dont know.
My co-workes are friendly people love working wif they are very fun.
When we write all the things that need to be dump so that the cage (our working station) can clean.

makro is huge company and  it selling a good quality products for their consumers. i think for me at work i feel good and l learn working as team bring more changes and we done our job on time. The culture of this company it was so amazing, my supervisor love me so much and he treat us the same. The hardest time i ever had at makro when there's a low level of stuff on that day. I love packing stock and cleaning it so simple for me, i don't take much time.

my day starts at 8 oclock
fetching my update slip from the previous Day and walk in applications for checking from our front reception desk
then our call cantre will open @ 9 oclock,were we will recieve calls
from pricing on food liq general merch good aswell as product quieres and stock on hand,customer complaints.
the best part is when a customer compliment you on the service and managment compliment you
and best off all is to work in a group

Was a good start especially working in the office for the first time in a very big company that cater for all catergories. Gaining more marketing skills which was more dominant of the other major race group 8n most marketing chain stores. 
Also gender balance was good allowed everyone to be exposed especially wi5h little experience i had at that time.

good company to work for but not the best,environment conducive to growth but its slow. there is cohesion among workers. managers are not the same ,some care about staff development and some care more about the so called 'bottom line 'and often leave their teams behind. dealing with customers is the most enjoyable part about the industry itself .the challenging part is dealing with a customer that wants everything for' free'.

What is the best part of working at the company?
Good environment.
Reasonable working hours.


What is the most stressful part about working at the company?
Sometimes customers are rude and unreasonable.
Working under pressure. 

What is the work environment and culture like at the company?
There are no criticism all tribes are welcome. 

What is a typical day like for you at the company?
Sometimes it can be tiring because of long hours

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