branch manager

LETSATSI FINANCE AND LOANS

*Credit department we receive lots of loan applications from 40 branches in South Africa that need to be approved. 
*All loans that I have to approve must be aligned with the company rules aligned with NCR as not to overcommit the clients with debt.
*Checking of fraudulent documents as to save money for the company not to loose capital to the fraudster by checking all received documents.
*Busy days are the hardest as receiving lots of applications from the branches and releasing of the loans through the delphin system after the approval has been made as to align it with the mandate amount of approvals.
*The most enjoyable part is that I maintain all the loans as to have good business that reduces the Agelist and blacklist for all branches.

you start your work @ 8am in the morning and work straight through till 1pm when you get a 30 min lunch break. After that you work straight through to 5 pm. You need to work 2 Saterdays a month to fulfill the 45 hrs work week.

Old staff members are not very adaptable and will try to work you out of the company especially if you go against them or try changing the way they do things

I have learnt through the chinese cultural of this company that you need to work hard to get somewhere and to trust no - one when it comes to work related matters, always follow up and double check evberything you do or receive.

What is the best part of working at the company?
The incentives are amazing, you are able to enroll for short courses under bankseta, you gain more experience by weekly trainings

What is the most stressful part about working at the company?
Following up on collections, this is partially loan based so you need to get people to pay

What is the work environment and culture like at the company?
Very fair, humble, safe enviroment to grow in

What is a typical day like for you at the company?
going out for marketing, focusing on collections, assisting people with different queries

It was a productive workplace as it was my first professional job.They taught me to be professional and organised which is highly recommended by many big companies which have been there for many years.That on it's own was good preparation as I am prepared to go forward for bigger opportunities and I highly thank them for giving me an opportunity to prove myself as an individual.Although they are a small private company they showed great professionalism with their employees and their management is amazing.

Its a growing company, good to work for because you learn everything starting from cleaning the branch, consulting, administration, customer care, call center,  you do everything, you grant a loan to a client, and when the client is not paying you need to do a follow up call that client arrange with to come and pay, and if the client is not paying also you need to prepare the clients file for blacklist.

What is the best part of working at the company?
Every  thing  was best especially  when  talking  with the client  they was very understanding and good listener 

What is the most stressful part about working at the company?
Network  was the problem  but it was good working  at litsatsi 

What is the work environment and culture like at the company?
It was fun and a healthy  working  environment 

What is a typical day like for you at the company?
Friday's  because  the work  load was too much

I enjoyed helping people,more especially if their loans were approved,there is this one thing that I loved about that company,they take you for trainings or college to study,for other opportunities within the company. I was the top seller of policies,I remember as I was still a new staff,I managed to reach monthly target alone,and the Head office had to come and ask. I was the best,everyone liked me at the Head office because I loved my job.

What is the best part of working at the company?
Admin department because i learn alot on verification part.

What is the most stressful part about working at the company?
When we have a due list and having more policies during cut-off

What is the work environment and culture like at the company?
Good environment and better working spirit

What is a typical day like for you at the company?
last day of the month where we have lot of work

*Working with difficult clients is the most challenging thing.

*I have learnt how to Consult and communicate with clients,
 Bookkeeping and honestly handling cash physical, 

*Management is proffessional.

*Co-workers are good and have good team work.

*The hardest part is when all calculation, system, books and money do 
  not correspond and balance. 

* Is working on your own without any pressure or someone behind     
  pushing you.

A typical work day : we  start working from 08:30-19:00 during the week, on weekends we work from 09:00-13:00 we cold call clients, handle objections, and make sales.
Lesson learnt: Commitment,Right work ethic, Persistence
Workplace Culture: plan your day properly from early in the morning, feedback meetings to address areas of improvement.
Challenges: meeting daily targets, handling objections
Enjoyable Part: incentives

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