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relationship manager jobs

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Relationship Manager

Debtsafe
Potgietersrus, Limpopo

Quick Apply

Job Details

Full-time
R10 000 - R15 000 a month
14 days ago

Full Job Description

Job Requirements:

Engage in effective communication and delivery according to Service Level Agreement to ensure client acquisitions, retention and satisfaction
Record all interactions with clients on the workflow system
Engage with clients in a client centric manner
Maintain a broad product knowledge in order to effectively and accurately respond to customer enquiries in a competent and professional manner
Meet operational targets

Required Qualifications & Experience:

Matric / Grade 12
Business Acumen.
Able to communicate fluently in English, Afrikaans Zulu or isiXhosa
At least 3 - 5 years related financial services or legal experience.
At least 5 years customer care related experience.
PC Literate with strong focus on ExcelNecessary Skills & Attributes:
Very strong analytical skills and attention to detail and ability to maintain concentration.
Ability to analyse information and deal with complex queries
Able to make decisions, initiate action and deliver results.
Ability to work without supervision meet tight deadlines per time frames.
Excellent written and verbal communication in English and at least one other official language.
Excellent interpersonal and negotiating skills.
The ability to deal with difficult customers
The willingness and capacity to simultaneously accept and adapt to change, as well as remain effective and task focused in a fast paced and constantly changing workplace environment.
Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships
Leadership Skills

Job Type: Full-time

Pay: R10 000,00 - R15 000,00 per month

Work Location: In person

Quick Apply

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