679 It specialist Jobs and Work

IT Support Technician- Johannesburg
BCE FoodService Equipment —Roodepoort, Gauteng
Client Support Specialist (Workplaces - B2B)
Clipboard —Johannesburg, Gauteng
- Full-time
- Remote
SaaS Product Support Specialist (Remote)
Hiring Needs MNL —Home Based
- From R11 600 a month
- Full-time
- Remote
Quick Apply
9d
IT Cloud Specialist
Sun International —Sandton, Gauteng
- Full-time
6d
Tier 3 - IT Engineer (MSP)
NomadGuru —Cape Town, Western Cape
- R45 000 - R65 000 a month
- Full-time
- Remote
Quick Apply
Test Analyst
Momentum Health —Centurion, Gauteng
7d
Intake Specialist I
PJI Law —Home Based
- R200 000 - R350 000 a year
- Full-time
- Remote
Quick Apply
Technical Support Specialist
Stowe Holdings (PTY) LTD —Goodwood, Western Cape
- Full-time
Quick Apply
12d
Specialist: IT Risk & Governance
BNP Paribas —Cape Town, Western Cape
- Full-time
Junior SEO Specialist
GhostTraders —Home Based
- R24 000 - R38 000 a month
- Full-time
- Remote
Quick Apply
3d
Digital Mavericks - Junior Analyst and Data Analyst
RCL FOODS Careers —Westville, KwaZulu-Natal
7d
Quality Assurance Coordinator
SBV Services (Pty) Ltd. —Houghton Estate, Gauteng
- Full-time
1d
2nd Line IT Support Engineer
Babble Cloud —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
14d
CS Communities Auditor (IT), Community Shopping Moderation
Amazon Development Centre (South Africa) (Proprietary) Limited —Home Based
- Full-time
- Remote
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Procurement & Creditors Officer
Autolectronix Pty Ltd —Pinetown, KwaZulu-Natal
- From R16 000 a month
- Full-time
Quick Apply
2d
GI: Technology Solution Specialist: RA SC SFP (Lynwood) (JG 07) (2 Posts)
Sanlam —Pretoria, Gauteng
- Internship
8d
Graduate Intern - Clinical Operations Specialist
GlaxoSmithKline —Johannesburg, Gauteng
- Full-time
6d
Senior IT/OT Support Engineer
Puma Energy —Johannesburg, Gauteng
- Full-time
Network Infrastructure Specialist - Department of Information Technology Services
University of Pretoria —Pretoria, Gauteng
- Full-time
5d

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IT Support Technician- Johannesburg

BCE FoodService Equipment -
Roodepoort, Gauteng

Apply Now

Job Details

Permanent

Full Job Description

A vacancy currently exists for the position of IT Support Technician.

Key duties and responsibilities include (but are not limited to):

Manage, prioritise, and resolve tickets logged on the IT helpdesk within agreed response times.
Provide first- and second-line end-user support across the Microsoft 365 environment, including Outlook, Teams, OneDrive, SharePoint, and the Office desktop suite (account-level support such as mailbox issues, licence assignments, sign-in problems, MFA resets, and shared mailbox/distribution group changes — excluding tenant-level or infrastructure administration).
Diagnose and resolve end-user software issues across Windows OS, Microsoft 365 applications, ERP, and other business applications.
Diagnose and resolve hardware issues on desktops, laptops, printers, mobile devices (iOS and Android), mobile scanners, and peripheral network equipment at the user level.
Provide end-user support on SAP Business One, escalating application-level issues to the relevant specialists where required.
Liaise with software vendors and external service providers to log, follow up on, and drive faults through to resolution on behalf of the business.
Perform routine preventative maintenance on PCs, printers, and other end-user equipment.
Manage printer consumables stock, obtain quotes, and place orders to ensure continuous availability.
Administer user accounts and access at the end-user support level in Active Directory and Microsoft 365/ Entra ID, including locking and unlocking accounts, password resets, group membership changes, and licence assignment.
Work closely with HR to execute the Joiner / Mover / Leaver (JML) process, ensuring timely onboarding, role changes, and offboarding of users.
Be available for after-hours remote support when business needs require it.
Escalate issues that fall outside the scope of end-user support, or that cannot be resolved within reasonable timeframes, to the IT Manager

Education, Experience and Key Competencies

Grade 12
Relevant IT qualification (e.g. A+, N+, MCSE/MCP, or a recognised IT diploma)
2–3 years' experience in an IT support, helpdesk, or desktop support role.
Demonstrable experience supporting end users in a Microsoft 365 environment.
Exposure to supporting business applications such as an ERP system (SAP Business One experience is advantageous).
Solid working knowledge of Windows 10 / 11 and the Microsoft 365 application suite (Outlook, Teams, OneDrive, SharePoint, Word, Excel).
Practical understanding of Active Directory and Microsoft 365 / Entra ID at the user administration level (account management, group membership, licence assignment, password and MFA resets).
Ability to diagnose and resolve hardware faults on desktops, laptops, printers, mobile devices (iOS and Android), and mobile scanners.
Basic understanding of networking concepts (IP addressing, Wi-Fi, LAN connectivity, printer and device connorietned ectivity) sufficient to troubleshoot end-user issues.
Methodical, patient, and detail-approach to troubleshooting.
Comfortable logging and managing faults with external service providers and software vendors.
Strong customer service orientation with clear, professional communication.
Able to prioritise and manage multiple tickets without losing track of follow-ups.
Willing to be available for after-hours remote support when required.
Team player

Apply Now

Refine Your Search

it specialist jobs

IT Support Technician- Johannesburg

Client Support Specialist (Workplaces - B2B)

SaaS Product Support Specialist (Remote)

IT Cloud Specialist

Tier 3 - IT Engineer (MSP)

Test Analyst

Intake Specialist I

Technical Support Specialist

Specialist: IT Risk & Governance

Junior SEO Specialist

Digital Mavericks - Junior Analyst and Data Analyst

Quality Assurance Coordinator

2nd Line IT Support Engineer

CS Communities Auditor (IT), Community Shopping Moderation

Web Development Quality Assurance (QA) Specialist

Procurement & Creditors Officer

GI: Technology Solution Specialist: RA SC SFP (Lynwood) (JG 07) (2 Posts)

Graduate Intern - Clinical Operations Specialist

Senior IT/OT Support Engineer

Network Infrastructure Specialist - Department of Information Technology Services

I want to receive the latest job alert for it specialist

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