2 Transunion Jobs and Work

Regional Legal Credit Control Clerk
Motor Industry Bargaining Council —Western Cape
- Full-time
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- Full-time

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Regional Legal Credit Control Clerk

Motor Industry Bargaining Council -
Western Cape

Apply Now

Job Details

Full-time

Full Job Description

Duties and Responsibilities

Debt Collection

Responsibility for the legal book
Collection on Prosecuted employers
Capturing and follow up on settlement agreements
Capturing the status of every employer once the employer has appeared before the DRC and make follow up
Follow up and capturing of board decisions
Follow up of deletion reports with inspectorate
Follow up on write offs with SSC returns
Negotiate with delinquent employers to maximize debt recovery
Follow-up daily on progress of the PTP's and the respective statuses to optimize debt recovery
Use effective communication and negotiation to ensure successful commitments to pay
Liaison with all debtors via all communication mediums - must be willing to phone employers
To receive and resolve queries received from Attorneys & external collection agents;
To reconcile accounts in dispute with Attorneys & external collection agents
To participate in various departmental ad-hoc initiatives.

Administration

Account Reconciliation and liaison with Legal
Accurate input of notes into SLX
Update and maintain proper employer details and the integrity of information
Tracing of debtors
Use TransUnion reports to for decision making and recommendation to the Credit Control supervisor and legal officer
Linking of documents (TransUnion, deletions reports) on SLX
Assessing accounts for write offs and recommending to the Legal officer
Ability to recommend actions that are cost effective on individual matters
Update and maintain legal filing and maintenance of legal library
Issue reminder letters, Final demand letters and default listing notification for periods not referred
Prepare further referral documents
Refer returns to Regional Returns Processor, SSC Returns and ensure that these returns are processed

Customer Service

Liaising with Legal officers and Legal Secretaries regarding the status of accounts
Build and maintain relationship with Legal department, Inspectorate and Returns department
Attend to walk in clients
Handle incoming calls in a professional manner
Liaise with attorneys, Liquidators and third parties
Offer high class client service to both internal and external clients
Respond to Client queries within 48 hours via telephone, e-mail, fax or post
To liaise with other departments to address & resolve client queries

General

General Admin Duties

Knowledge / Experience / Skills / Abilities
Good written and verbal communication skills
Ability to negotiate effectively
Good Analytical skills
Creative problem solving skills
Strong Admin Skills
Excellent customer service skills;
Ability to work under pressure with high volumes of accounts
Sound reconciliation & full function credit control experience/knowledge;
Excellent telephone skills
Sound understanding of both pre-legal and legal process (i.e. Liquidations, business rescue, execution, sale in execution)
Sound computer literacy an essential (particularly Excel)
Ability to deal with people and be result orientated

Qualifications

Matric (Grade 12)
Recognized Finance / Credit Control / Legal related qualification
2 to 3 years Legal Credit Control experience, including liaising with external Debt Collectors and Attorneys
Working knowledge and understanding of Legal process will be advantageous (i.e.
Liquidations, Business Rescue, Execution, Sale in Execution, Bad debts write offs)
Experience in Legal Collections

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